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I cannot login back

• 04-18-2008 10:48 AM In reply to

  • terumocvs
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  • Joined on 04-07-2008
  • Posts 2

  I cannot login back

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  I am still getting the "empty" message... 

  Carlos:

  Today I can reset my password to sign in adCenter, system show the messages is "You change your password success" not "Empty".

  But now I got another new problem.
  When I sign in adCenter, system always be link to https://adcenter.microsoft.com/customer/UserNotActive.aspx
  The result is still unable to sign in normally.

  Certainly, I have already feedback to MSFT adCenter support team.
  
  

   

   

   

  Terumo Cardiovascular Systems

• 04-20-2008 8:30 PM In reply to

  • kayzar
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  • Joined on 04-07-2008
  • Posts 5

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  All this time and still woking

   

  I think that there is a solution if you wanna really solve this problem

   

  Give us a new username and password that are 100% correct and works

   

  some one is not agree ????

• 04-21-2008 3:22 AM In reply to

  • Pau
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  • Joined on 04-02-2008
  • Argentina
  • Posts 10

  I cannot login back

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   Same here. I already sent two emails to support: no answer.

  Could you please give us a new user login?

  Mine currently is: apulita

  Couldn't use it even once, and I'm considering taking the tracker code off my blog. What's the point of adcenter having all my stats and me without being able to access it for more than 20 days???

   Please...

  I know it's beta - but this is ridiculous.  I would highly appreciate SOME answer here, so I know if I should forget about having this worked out or keep waiting but with some explanation.

• 04-22-2008 6:28 AM In reply to

  • Pau
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  • Joined on 04-02-2008
  • Argentina
  • Posts 10

  I cannot login back

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  What is the point of having a support forum and support form if you're not gonna answer it?
  What's the point of beta testing if one cannot report anything back or get any feedback, solution..?
  
  I'm giving up. I'm taking the tracking code off my site right now.- Thanks for nothing!
  

  Filed under: support, beta

  Categorized as:

• 04-23-2008 9:42 AM In reply to

  • Mel Carson - MSFT
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  • Joined on 03-11-2008
  • London
  • Posts 53

  I cannot login back

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  Sorry you appear to have had no answer to your queries.

  Please submit a support request to: https://support.adcenter.msn.com/eform.aspx?productKey=adcenteranalytics&ct=eformts and our team will get right on it!

  Mel - adCenter Community Team

• 04-23-2008 11:25 AM In reply to

  • Brian Decker - MSFT
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  • Joined on 03-17-2008
  • Posts 31

  I cannot login back

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  Thanks for your patience everyone.  We apologize for the lack of response, but we want to make sure the fix works, before we make any general announcement about it.  This has been at the top of our issue list since it started, and we've had a lot of focus to get it fixed.

   We ask you to bear with us just a little longer, and we should have a fix this week.

  Brian Decker - MSFT

• 04-26-2008 8:00 PM In reply to

  • kayzar
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  • Joined on 04-07-2008
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  Sunday 00:00

   

  the week is over

• 04-29-2008 2:57 AM In reply to

  • Andre
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  • Joined on 04-29-2008
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  I cannot login back

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  I still can't login, very annoying. Do the developers aleady have a solution?

• 04-29-2008 2:15 PM In reply to

  • Darrin Wood - MSFT
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  • Joined on 03-19-2008
  • Redmond, WA
  • Posts 22

  I cannot login back

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  Hi Andre,

  The fix has been deployed. Can you try to reset your password and then login?

  Thanks,

  -D

  Darrin Wood | Sr. Product Manager, Analytics
  Microsoft Advertiser & Publisher Solutions

• 04-29-2008 4:22 PM In reply to

  • V.M.
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  • Joined on 04-04-2008
  • Posts 10

  I cannot login back

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  I can confirm that now everything seems OK and I was able to reset password and login to my account.

  Thanks.

• 04-30-2008 5:45 AM In reply to

  • Carlos
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  • Joined on 04-12-2008
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  I cannot login back

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  I try ro reset and change passwaord, but I still can not login.
  The new issue message is here.
  http://efqbuq.bay.livefilestore.com/y1pBSMXpb7d2DWFUfwpZVCWCNmVqdhkVDy02yVqSmY6TSPqo8unQGnUoU9DyueC40U5QAld_IWzcoE/adcenter-login-issue-20080430.jpg

• 04-30-2008 7:50 AM In reply to

  • yvonh
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  • Joined on 04-04-2008
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  I cannot login back

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  still have pb

  they says my Password Reset Code is invalid !

• 04-30-2008 8:06 AM In reply to

  • kayzar
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  • Joined on 04-07-2008
  • Posts 5

  I cannot login back

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  5/5

   

  good work